DigitalTax® Connect

Faster tax data, better service

Overview

Simplified tax servicing for enhanced borrower support

DigitalTax Connect provides fast, accurate access to property tax payment details and customer service statuses through a powerful suite of APIs. Seamlessly integrate with websites, mobile apps, and IVR phone systems to streamline customer support and reduce manual processes.

Improve efficiency, enhance borrower interactions, and ensure timely updates with near-instant data access. By automating tax workflows, servicers can minimize errors, lower costs, and boost customer satisfaction.

DigitalTax Connect simplifies tax servicing, empowering businesses to provide proactive support while staying ahead in an evolving mortgage landscape.

Where to access :
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Unlock access to trusted property data

DigitalTax Connect leverages Cotality's trusted property data and relationships with 22,000 U.S. taxing authorities to ensure servicers and homeowners receive accurate, reliable tax information.

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Focus on customers, not systems

DigitalTax Connect integrates with your systems to enable faster decisions and adaptability in a changing market, allowing you to focus on what matters most.

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Instant property tax data, hassle-free

Access property tax data and service updates instantly to personalize interactions and provide exceptional service to your clients. Boosting customer satisfaction and loyalty has never been easier.

database_search

Unlock access to trusted property data

DigitalTax Connect leverages Cotality's trusted property data and relationships with 22,000 U.S. taxing authorities to ensure servicers and homeowners receive accurate, reliable tax information.

contacts

Focus on customers, not systems

DigitalTax Connect integrates with your systems to enable faster decisions and adaptability in a changing market, allowing you to focus on what matters most.

query_stats

Instant property tax data, hassle-free

Access property tax data and service updates instantly to personalize interactions and provide exceptional service to your clients. Boosting customer satisfaction and loyalty has never been easier.

Features

Automate tax data for smarter servicing

DigitalTax Connect automates tax data exchange to streamline operations, cut costs, and improve accuracy. Integrate property data, servicing status, due dates, and tax payments to boost efficiency, enhance service, and drive business growth.

Property tax data encoded with speed

Give your staff and homeowners real-time insights into taxing agency information, tax year data, installment details, economic loss dates, payment history, tax amounts, and payment status to enable them to make well-informed decisions.

Reduce call center volume

DigitalTax Connect empowers call centers and online teams with greater visibility and proactive service. Track progress, resolve disputes, and provide timely updates to enhance customer satisfaction and drive success.

Instant access to public portfolio data

Easily access bulk public portfolio data across multiple APIs like research and payment data. As new data is available, it's automatically delivered so you can use it for tasks like sending notifications or updating records.

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Pricing

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Pricing

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RP Data?

View our plans and pricing below

FAQ

DigitalTax Connect is an Application Programming Interface (API) that harnesses the power of Cotality's property tax data into an easily digestible format that both mortgage lenders and borrowers can use. As a part of Cotality’s DigitalTax ecosystem, Connect opens the door to endless possibilities utilizing near real-time data to provide insights on various endpoints.

Who is eligible to use DigitalTax Connect?

To be eligible for the Payment Data API, any client utilizing Cotality Residential Tax Services can obtain access. To use the Research Inquiry API, clients using Residential Tax Staff Augmentation Services are eligible. Target profiles also include process owners for non-Cotality call centers, operations staff for client outbound communications, and anyone who manages client experience via web/mobile apps.

What type of information can clients obtain from DigitalTax Connect?

Research Inquiries - returns Research Inquiry data, including historical data and active items in inventory. Payment Data - returns payment data from Cotality's Tax Amount Reporting (TAR) processes, including historical data and future tax due date information reported through TAR.

How do clients access this product?

This product is available for paying clients through Cotality’s Developer Portal.

How do clients incorporate this API into their organization's solutions and workflows?

There are multiple use cases that can be accommodated with DigitalTax Connect. Use cases range from call center IVRs to web or mobile experiences. These data sets answer some of the most critical and frequent questions within the tax servicing space. For instance: Are my taxes paid? When are my taxes due? Is my research inquiry resolved? Whether you’re in the ideation phase or ready to access the suite of APIs, Cotality can meet with your business and development team to help facilitate the process.

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