Overview
Enhancing claims assessments through live video
Video Connect® is a live video collaboration solution that streamlines your claims process by facilitating more seamless communication between policyholders, insurance claims managers, adjusters and the wider claims supply chain. It enables all claims participants to utilise policyholders' smartphone or tablet cameras to capture real-time damage assessments from any location, expediting claim evaluations and approvals.
Speed up claim resolutions with virtual inspections
By conducting virtual inspections, claims managers and adjusters can swiftly gather necessary documentation, leading to faster claim resolutions.
Accelerate customer satisfaction through direct interaction
Policyholders actively participate in the claims process through direct video interactions, improving satisfaction and transparency.
Improve efficiency with remote assessments
Reducing the need for in-person visits and streamlining data collection minimises operational costs and resources leading to more sustainable business operations.
Speed up claim resolutions with virtual inspections
By conducting virtual inspections, claims managers and adjusters can swiftly gather necessary documentation, leading to faster claim resolutions.
Accelerate customer satisfaction through direct interaction
Policyholders actively participate in the claims process through direct video interactions, improving satisfaction and transparency.
Improve efficiency with remote assessments
Reducing the need for in-person visits and streamlining data collection minimises operational costs and resources leading to more sustainable business operations.
Features
Streamline claims with remote video assessments
Conduct live inspections, speed up decisions, and reduce costs with real-time video collaboration.
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Real-time video collaboration
Claims managers, adjusters and policyholders can conduct live video sessions to assess damages, ensuring accurate and timely information exchange.
Streamlined integration
Enhance workflow without disrupting current processes as the product is designed to work effortlessly with existing claims management systems.
Secure data handling
Our product conduct all video interactions and data exchanges securely, maintaining confidentiality and compliance with industry standards.
Smart tools
Access smart tools such as geo-location, smart measure, multi-party conversations, web co-browsing, static image capture, annotation, and full recording to claim files. This enables a more consistent, faster and economic claims triage, validation, and resolution.
