Overview
Simplify, collaborate, and accelerate claims
Claims Workspace is a powerful claims management platform that simplifies workflows, enhances collaboration, and accelerates property claim resolutions. Designed for efficiency, it centralises claims data, automates key processes, and ensures secure, more seamless claim handling from start to finish. With smart automation and real-time insights, Claims Workspace empowers teams to work smarter—not harder—delivering faster, more accurate outcomes with confidence.
Pick one location for all your needs
Review and edit property claim estimates, add photos, and maintain documentation and communications in one central location.
Easily create, assign, and monitor claims in an environment where access is customisable by role to make collaboration between all claims parties simple and effective.
Consistency and visibility of data and access
Retain 100% visibility over your data and gain valuable insights. Track cycle times and other key performance indicators to empower data-driven analysis and decision-making. Access your data at any time to ensure team alignment and workflow compliance.
Eliminate double entry in claims
Integrate your claims management software with other Cotality solutions, and state-of-the-art platforms from best-in-industry service providers for an automated claims process workflow that avoids duplicate information and is just right for you.
Pick one location for all your needs
Review and edit property claim estimates, add photos, and maintain documentation and communications in one central location.
Easily create, assign, and monitor claims in an environment where access is customisable by role to make collaboration between all claims parties simple and effective.
Consistency and visibility of data and access
Retain 100% visibility over your data and gain valuable insights. Track cycle times and other key performance indicators to empower data-driven analysis and decision-making. Access your data at any time to ensure team alignment and workflow compliance.
Eliminate double entry in claims
Integrate your claims management software with other Cotality solutions, and state-of-the-art platforms from best-in-industry service providers for an automated claims process workflow that avoids duplicate information and is just right for you.
Be confident with award-winning security
Minimise cycle times and ensure data security for your organisation and policyholders. Workspace boasts 99.9% uptime and maintained to the highest industry standards including numerous ISO certifications.
Features
Creating efficiency with agile claims workflows
Workspace, our cloud-based system, streamlines property claims workflows through collaboration and automation.
Access a centralised, holistic view of all your ongoing claims projects to ensure transparency and efficiency. Easily supplement your workflows with robust API integrations with the top Insurtech vendors to customise your property claims process.
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Customised claims automation workflows
Tailor workflows to your company’s unique needs, policies, and best-practices to ensure optimal efficiency and productivity. Customised assemblies allow insurers and service providers to automatically align via guided property claim resolution steps and documentation, resulting in faster, more accurate claims resolutions.
Split and assign claims tasks
An organised workspace allow you to split and assign claim tasks among multiple parties within the same claim record. Dividing tasks can improve property claim efficiency and reduce cycle times to make your job easier and improve customer satisfaction.
Holistic visibility for each claim
Create a transparent process by ensuring complete visibility for internal or external task assignments. Easily access all claims-related files, such as estimates, photos, sketches, and other related documents.
