Overview
Streamline your mortgage valuation process
Lender Hub is a powerful, all-in-one platform that connects Lenders with Panel Managers and Surveying Firms, making mortgage valuations faster, more transparent, and more efficient. Designed to simplify every step of the valuation process, Lender Hub provides real-time job updates, transparent case tracking, and seamless built-in messaging - all in one place.
With automated valuation triage and PVQ (Post Valuation Query) management powered by configurable rule engines, Lenders gain full visibility and control over their valuation pipeline. Whether you're aiming to minimise valuation risk, enhance workflow efficiency, or improve service levels, Lender Hub helps you work smarter, faster, and with confidence.
Faster turnaround times
By entering information once, the system reduces administrative tasks, saving time and improving SLA performance. This streamlined process ensures quicker completion of mortgage valuations, enhancing overall efficiency.
Reduction in errors
Minimising manual data entry and the transfer of form data eliminates room for errors, ensuring accuracy. This reduces the risk of incorrect information being used in valuations, leading to more reliable outcomes.
Real-time updates
Instant job updates are sent directly to Lenders’ mortgage origination systems, facilitating smoother operations. This real-time communication ensures that all parties are informed promptly, improving coordination and reducing delays.
Faster turnaround times
By entering information once, the system reduces administrative tasks, saving time and improving SLA performance. This streamlined process ensures quicker completion of mortgage valuations, enhancing overall efficiency.
Reduction in errors
Minimising manual data entry and the transfer of form data eliminates room for errors, ensuring accuracy. This reduces the risk of incorrect information being used in valuations, leading to more reliable outcomes.
Real-time updates
Instant job updates are sent directly to Lenders’ mortgage origination systems, facilitating smoother operations. This real-time communication ensures that all parties are informed promptly, improving coordination and reducing delays.
Minimise concentration risk
Automated risk analysis against geographical factors, including flooding, mining, and new build development sites, helps to minimise concentration risk. This ensures that potential issues are identified early in the valuation.
Features
Enhanced mortgage valuation management
Real-time tracking, automated triage, PVQ management, and risk alerts help to streamline mortgage valuations. Our tools ensure accuracy and efficiency, helping you make informed decisions.

Real-time job tracking
Monitor job statuses instantly with live updates and event history timelines. User friendly dashboards provide full visibility. This highly effective means of tracking ensures timely and efficient job management.
Automated valuation triage
Configurable rules and thresholds to automatically triage which type of mortgage valuation to instruct (AVM, remote, or full inspection). This streamlines the decision-making process, saving time and resources.
PVQ management
Raise, manage, and escalate Post Valuation Queries (PVQs) with complete oversight and real-time updates. Improved communication and resolution of queries, ensures all issues are addressed promptly and accurately.
Risk management
Real-time risk notifications on a range of selectable property risk data sets, help to identify and address issues early. You can proactively manage and mitigate risk, ensuring accuracy and reliable valuations.