Customer support
Cotality offers more than 100 products and data solutions that enable the property industry to better understand current market conditions and risks, plan for the future, and make the best business decisions.
Cotality customer support
Select a product to find support contact details for some of Cotality’s most popular offerings. If you don’t see one of your products listed, please contact your account manager for assistance.
If you notice an inquiry as Credco on your credit report, it is likely because of a recent application for which CoreLogic provides data to lenders. Read more
a la mode
Available 24/7
Phone: (800) ALAMODE
appraiserinfo@corelogic.com
https://help.alamode.com/
AppraisalPort®
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
Appraisal scope
Weekdays: 8 a.m. – 5 p.m. CT
(800) 900-4954
support@appraisalscope.com
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
Araya products
Weekdays: 5 a.m. - 5 p.m. PST
844-323-3783
support@cotality.com
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
Clareity
Contact your local multiple listing help desk.
Claims Inspect™
Need technical support? Please visit our Knowledge Base for immediate access to dozens of articles curated to address FAQs as well as tips and tricks.
Still can’t find what you’re looking for?
Send us an email at: support.restoration@cotality.com
Call us at (866)450-2403 (option 2)
We’re available 24/7 for our valued customers.
Claims Scope™
Need technical support? Please visit our Knowledge Base for immediate access to dozens of articles curated to address FAQs as well as tips and tricks.
Still can’t find what you’re looking for?
Send us an email at: support.restoration@cotality.com
Call us at (866)450-2403 (option 2)
We’re available 24/7 for our valued customers.
Claims Workspace™
Need technical support? Please visit our Knowledge Base for immediate access to dozens of articles curated to address FAQs as well as tips and tricks.
Still can’t find what you’re looking for?
Send us an email at: support.claims@cotality.com
Call us at (877)862-8069 (option2)
We’re available 24/7 for our valued customers.
Claims Validate™
Need technical support? Please visit our Knowledge Base for immediate access to dozens of articles curated to address FAQs as well as tips and tricks.
Still can’t find what you’re looking for?
Send us an email at: support.restoration@cotality.com
Call us at (866)450-2403 (option 2)
We’re available 24/7 for our valued customers.
Collateral Management System
Weekdays: 7 a.m. – 7 p.m. CT
fncsupport@corelogic.com
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
Commercial Tax Services
(800) 225-4707
customerproductsupport@corelogic.com
Credco
If you notice an inquiry as Credco on your credit report, it is likely because of a recent application for which CoreLogic provides data to lenders. Read more
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
CRM
Need technical support? Please visit our Knowledge Base for immediate access to dozens of articles curated to address FAQs as well as tips and tricks.
Still can’t find what you’re looking for?
Send us an email at: support.restoration@cotality.com
Call us at (866) 769-7855 (option2)
We’re available 24/7 for our valued customers.
DART
Weekdays: 6 a.m. – 5 p.m. PST
(866) 256-7464
support@closing.com
DASH
Need technical support? Please visit our Knowledge Base for immediate access to dozens of articles curated to address FAQs as well as tips and tricks.
Still can’t find what you’re looking for?
Send us an email at: support.restoration@cotality.com
Call us at (866) 769-7855 (option2)
We’re available 24/7 for our valued customers.
Digital Mortgage Platform
mortgageplatformsupport@corelogic.com
OR Submit a form at: https://mortgageplatform.corelogic.com
Flood Determinations
Hours: Monday-Friday 7am-7pm CST
Phone: 800-447-1772
Email: ClientSupport@cotality.com
Income Analysis
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
LoanSafe
Weekdays: 8 a.m. – 5 p.m. CT
For clients accessing LoanSafe through the RealQuest website:
(800) 345-7334
Support@CoreLogic.com
For clients accessing LoanSafe through an LOS:
(844) 323-3783
Support@CoreLogic.com
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
Marshall & Swift
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
(800) 544-2678, option 1
is.support@corelogic.com
Matrix
Your 800 number is listed under the help section in your Matrix account.
Mercury Network
Weekdays: 7 a.m. – 7 p.m. CT
(800) 900-4954
mercuryinfo@corelogic.com
Mitigate
Need technical support? Please visit our Knowledge Base for immediate access to dozens of articles curated to address FAQs as well as tips and tricks.
Still can’t find what you’re looking for?
Send us an email at: support.restoration@cotality.com
Call us at (866) 769-7855 (option2)
We’re available 24/7 for our valued customers.
NeighborhoodScout
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
888-370-8324
is.support@corelogic.com
Order Management
Weekdays: 6 a.m. – 5 p.m. PST
(866) 256-7464
ordersupport@closing.com
Portfolio Intelligence and Monitoring
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
Engage
Need technical support? Please visit our Knowledge Base for immediate access to dozens of articles curated to address FAQs as well as tips and tricks.
Still can’t find what you’re looking for?
Send us an email at: support.restoration@cotality.com
Call us at (866) 769-7855 (option2)
We’re available 24/7 for our valued customers.
QVP
Weekdays: 7 a.m. – 7 p.m. CT
(800) 900-4954
mercuryinfo@corelogic.com
Reactor
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
(888) 370-8324
is.support@corelogic.com
Realist
Contact your local multiple listing help desk.
RealQuest
Weekdays: 5 a.m. - 5 p.m. PST
800-345-7334
support@cotality.com
Residential Tax Services
(800) 225-4707
ResidentialTaxSupport@corelogic.onmicrosoft.com
RiskMeter
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
(888) 370-8324
is.support@corelogic.com
RQE
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
(888) 370-8324
is.support@corelogic.com
SecurityGauge
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
(888) 370-8324
is.support@corelogic.com
SmartFees
Weekdays: 6 a.m. – 5 p.m. PST
(866) 256-7464
support@closing.com
Trestle
Contact your local multiple listing help desk.
Underwriting Center
Weekdays: 7 a.m. – 7 p.m. CT
(888) 370-8324
is.support@cotality.com
Underwriting Commercial Valuation™
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
(888) 370-8324
is.support@cotality.com
Underwriting Residential Valuation™
Weekdays: 7 a.m. – 7 p.m. CT
Weekends: 8 a.m. – 5 p.m. CT
(888) 370-8324
is.support@cotality.com
Verification of Employment and Income
Visit our Product Documentation Center to find quick answers, access how-to articles and interactive tutorials, and learn about our products.
Weather Verification Services
Do you need technical support or have questions?
Send us an email at: is.support@cotality.com or
Call us at (888)370-8324 (option 2)
We’re available
• Monday-Friday: 8 am to 8 pm (ET)
• Saturday-Sunday: 9 am to 6 pm (ET)
Need help with your Cotality Products?
Our Help Centre is designed to support you with the knowledge and resources to help you get the best out of our products. Browse our topics and frequently asked questions below.